Customer Service Training: Trainer's Workshop Series Paperback

India

Kamin Maxine

The Trainer's Workshop Series is designed to be a practical, hands-on roadmap to help you quickly develop training in key business areas. Each book in the series offers all the exercises, handouts, assessments, structured experiences and ready-to-use presentations needed to develop effective training sessions. In addition to easy-to-use icons, each book in the series includes a companion CD-ROM with PowerPoint (TM) presentations and electronic copies of all supporting material featured in the book.

750663634

9780750663632

English

Taylor & Francis Ltd.

15 Sep 2006

224