Quality Management In Higher Education Hardcover

Marmar Mukhopadyay

A timely intervention as higher education in India begins to pay equal importance to 'Quality, alongside Access and Equity'. Indian higher education is the third largest in the world. It is undergoing unprecedented expansion and reforms. Yet, no Indian university figures among the 'World’s Top 100!' The problem lies primarily with the quality of higher education. This book serves as a quality management guide for the heads of colleges and universities, focusing on issues, techniques and improvement at the institutional level. In building up a sound framework, it effectively combines generic methods and techniques with specific mechanisms of quality assurance for in-campus activities such as curriculum planning, teaching learning processes, human resource management, infrastructure management and information and communication technologies. The author’s expertise as a management scientist, trainer of heads of higher education institutes and experience of institution building gives the book an extra edge.

9789351509967

English

Sage Publisher

August

388

A topper and gold medalist from Calcutta University and Rabindra Bharati University, Kolkata, in MSc (Education) and Tagore Literature, respectively, Professor Marmar Mukhopadhyay did his PhD from Maharaja Sayajirao University, Vadodara, and postdoctoral work from the University of Illinois, Urbana-Champaign, USA. He has provided leadership as joint director and director (i/c) of the National Institute of Educational Planning and Administration (NIEPA), New Delhi, chairman of the National Open School (NOS), vice president of the International Council of Distance Education (ICDE), Oslo, and member of the Steering Committee of International Multichannel Action Group on Education (Washington, DC). Professor Mukhopadhyay specializes in (educational) management, educational and training technology, and open and distance education. He has conducted a large number of capacity-building programmes for college principals, university registrars and other senior officials. Mukhopadhyay uniquely combines experience as a teacher in higher education with expertise in management science, educational management training and institution building. His case of institution building—NOS—has been published in Leadership for Institution Building, an award-winning book on leadership. With all these activities, he anchors himself to the rural community. His ‘Udang Experiment’ on arresting primary school dropouts was flagged by the Government of India’s Education for All (EFA) document for the high level group (HLG) meeting in Brazil in 2005, which attracted attention of the international media. His information technology intervention in rural areas received extensive coverage in Western news media drawing attention of the United States Agency for International Development (USAID) team.

The book is slick in its presentation, written in the classic format — with a prologue, epilogue, and the main text, which is divided into three neat categories, titled — Methods of Quality Management, In-campus Quality Management and Levers of Change. It also has an exhaustive and error-free bibliography and index…gives practical and handy tips for working on quality issues to any administrator or faculty member. The book can claim space on the shelves of all HEIs, for developing a basic understanding of quality management.Marmar Mukhopadhyay’s book is a useful quality management guide for heads of colleges and universities… [He] carefully outlines the issues heads of colleges and universities need to tackle and the process, tools and techniques that can be deployed… The book is simply written and full of practical ideas.