Handbook Of Veterinary Communication Skills Paperback

Carol Gray

This is the first definitive textbook on veterinary communication,written specifically for students and veterinary professionals by agroup of international experts. Communication is a core clinicalskill, and is now taught as a compulsory part of most veterinarydegree courses. Good communication is crucial to theveterinarian-client-patient relationship, to patient health andultimately to the success of any veterinary business. The book covers all the key areas of communication including:the basic framework for the veterinary consultation; professional,ethical and legal aspects; communication with clients andcolleagues; and coping with end-of-life and other difficultsituations. It combines the most up-to-date research with a wealthof practical information, such as: * Real-life case studies to help you apply your learning to realscenarios * Simple step-by-step guidelines showing you how to deal withspecific situations * Examples of written resources you can use in practiceThis valuable textbook has been written and edited by acarefully chosen group of specialists, comprising veterinarycommunication lecturers, veterinary practitioners, trainingmanagers and counsellors.

1405158174

9781405158176

English

John Wiley And Sons Ltd

15 Mar 2010

216

Carol Gray is a Lecturer in Veterinary Communication Skills at the University of Liverpool, and has been instrumental in the introduction of communication skills training to UK veterinary undergraduates. She is also a Fellow of the Higher Education Academy, a Registered Practitioner with the HE Academy, UK, and is a member of the LIVE team (RVC Centre for Excellence in Veterinary Education). Jenny Moffett is Director of Communications at Ross University of Veterinary Medicine, St. Kitts. She is a past editor of the Irish Veterinary Journal and a freelance veterinary journalist. She holds a veterinary degree from the Royal Veterinary College, London, a Master's in Science Communication from Dublin City University and a Diploma in Marketing Communications from the Communications & Management Institute, Dublin.

Carol Gray

Jenny Moffett

Packed with useful information about the way that communication has evolved and how to handle different situations, this recently published handbook should be a graduation present to all new vets entering the difficult world of practice.